shopping-bag Shopping Bag (0)
Items : 0
Subtotal : $0.00
View Cart Check Out

GENERAL

info@kpbyoge.com

WHOLESALE

sales@kpbyoge.com

PRESS INQUIRES

Michele Marie Pr

Kristina Bonés
kristina@michelemariepr.com

SHIPPING

USA DOMESTIC ORDERS (EXCLUDING PUERTO RICO , HAWAII, & ALASKA)

RATES: 

FREE GROUND SHIPPING

FEDEX 3 DAY SELECT: $30.00

FEDEX STANDARD OVERNIGHT: $50.00

FOR HAWAII, ALASKA AND PUERTO RICO, SHIPPING OPTIONS ARE AS FOLLOWS:

FEDEX GROUND: $35.00

 

 

INTERNATIONAL SHIPPING RATES FOR ONE BAG ARE AS FOLLOWS:

EUROPE: $75
ASIA: $75
AUSTRALIA: $75
MIDDLE EAST: $100

INTERNATIONAL SHIPPING IS NOT INCLUSIVE OF DUTIES AND TAXES. DUTIES AND TAXES WILL BE DUE UPON RECEIPT.

 

RETURNS

We will offer a refund or exchange within 14 days of the delivery date. Items must be in their unused, undamaged, original condition and packaging with all of the KP BY OGÉ product tags attached. It is the customers responsibility to pay for return shipping. Please contact info@kpbyoge.com for a return code.

Upon receipt of returned goods, KP BY OGÉ reserves the right to deny refund if the merchandise does not meet return policy requirements.

IN THE EVENT OF MANUFACTURING DEFECT, PLEASE EMAIL US AT info@kpbyoge.com WITHIN 48 HOURS OF RECEIVING YOUR BAG.

PRODUCT CARE

Please treat your bag delicately, avoid over-loading

Avoid leaving your leather piece in direct sunlight and avoid high temperatures.

Do not expose your bag to very wet or damp weather conditions.

Avoid placing your bag on rough or sharp surfaces to prevent scratching and marking.

Prevent any contact with alcohol (perfumes, solvents) and grease (make-up).

 

GUARANTEE

All KP BY OGÉ products are made from the finest materials from Italy.

Since your satisfaction is of great value to us. If the handbag or small leather good proves to be defective in material or workmanship under normal use anytime within the first year, we will repair or replace the item free of charge with the same or comparable product. Please contact customer service.